A TextUs alternative for recruiting desks that won’t sign for 12 months

Who each fits, what each costs, and how to switch.

On TextUs

  • 12-month term that renews itself
  • Candidate replies count toward your messages
  • US messaging only

On Textually

  • Monthly, close any time
  • Replies free
  • Canada and the US

The short answer

TextUs suits staffing firms on Bullhorn or another ATS that want texting inside it and can sign a 12-month agreement; Pro is $299 a month for 5,000 sent and received messages. Textually suits smaller recruiting desks that want monthly billing, free replies and Canadian candidates, and bring candidates in by CSV, Google Sheets or HubSpot.

Checked October 18, 2026. Facts about TextUs come from textus.com; what its users say is quoted from public reviews. Sources are at the end of the page.

Why recruiting desks look for a TextUs alternative

Buyers praise how easy TextUs is. The recruiters using it every day are less happy with the redesigned Chrome extension and the app. The buyers who leave name the renewal: a price that rises at the end of the term, and an agreement that renews unless you give notice in time.

101 reviews read in full, October 18, 2026: 63 on Trustpilot, Softwarefinder and SourceForge, 21 on the Chrome Web Store, 17 on the App Store. Each bar shows its own sample. G2 and Capterra blocked direct reading.

What unhappy users raise

Chrome extension worse after the redesign (Chrome Web Store)17 of 21
Can’t log in to the mobile app (App Store)7 of 17
Bugs, outages or failed sends (review sites)6 of 63
Price increases or auto-renewal (review sites)4 of 63

What happy users praise

Easy to use20 of 63
Faster recruiting and scheduling13 of 63
Mass texting candidates or staff12 of 63

In their users’ words

What they love

As a Staffing Manager and Recruiter, TextUs saves me an ENORMOUS amount of time in scheduling and rescheduling interviews
Janice, Trustpilot, October 6, 2022
I get a good response rate with candidates that I am a unable to reach by phone.
Carter, Trustpilot, November 22, 2022

What frustrates them

painful renewal price
Luke K., entertainment, 1 to 10 staff, Softwarefinder, August 2024
Totally would use something else if I could.
Jeff Reece Jr., Chrome Web Store, August 20, 2025

TextUs and Textually, point by point

In the order TextUs’s users raise them. Each point says who comes out ahead.

  1. Contract and leaving

    Textually ahead
    TextUs

    “All TextUs agreements begin with a 12-month term.” It renews unless you object at least 30 days before the end.

    Textually

    Monthly. Close your workspace any time; the fee and numbers end at the end of the billing month.

    Miss the notice window and you’re in for another year.

  2. What counts toward your bill

    Textually ahead
    TextUs

    Their terms count “each SMS Message both sent and received.”

    Textually

    Only the texts you send. Replies are free.

    A busy week of candidate replies uses your allowance on TextUs.

  3. Price at renewal

    Textually ahead
    TextUs

    Renewal “may result in re-pricing at renewal without regard to the prior term’s per-unit pricing.”

    Textually

    A platform fee of $49 a month at the founding price (first 1,000 teams, locked 12 months; standard $99), numbers at $10 local and $12 toll-free, and texts bought up front from 5¢ down to 2.5¢. Billed monthly from the day your first number goes live.

    Your price is on our pricing page, the same for every team.

  4. ATS and CRM

    TextUs ahead
    TextUs

    Bullhorn (Bullhorn Messaging runs on TextUs), JobDiva, Greenhouse, Workday, Salesforce, HubSpot.

    Textually

    CSV, Google Sheets, the API and HubSpot. No Bullhorn or other ATS yet.

    A Bullhorn shop that wants texting inside the ATS should stay with TextUs.

  5. Canadian candidates

    Textually ahead
    TextUs

    Their FAQ: “TextUs is currently available for U.S.-based messaging.”

    Textually

    Texts Canadian and US mobiles. We verify toll-free numbers for Canada and handle STOP and ARRET.

    A desk with candidates in Toronto or Vancouver can text them from day one.

  6. Picture messages and apps

    TextUs ahead
    TextUs

    MMS, a WhatsApp add-on, a mobile app and a Chrome extension.

    Textually

    Text messages only. An installable web app with reply notifications.

    If you send images or need a native app, TextUs covers more.

  7. Follow-up sequences

    Even
    TextUs

    Steps on delays, with a choice on each step when a contact replies.

    Textually

    Text, Wait and Condition steps. A reply always ends that candidate’s sequence.

    Interview reminders stop the moment the candidate answers.

A year on a five-recruiter desk

Our assumptions, to show the sum: 5 recruiters, 3,000 texts out and 2,000 replies a month, 5 local numbers, no picture messages. TextUs prices from textus.com/pricing; carrier registration fees left out for both.

ItemTextUs ProTextually
Monthly fee$299, covering 5,000 messages sent and received$49 founding ($99 standard) plus 5 numbers at $10: $99 ($149)
MessagesThe desk sits at the 5,000 cap; extra messages $0.02 to $0.05A 50,000-text bucket for $1,375, used over 12 months; replies free
Commitment12-month term, renews unless you object 30 days beforeMonthly, close any time
First year$3,588, committed$2,563 founding, $3,163 standard

At this size the price gap is modest. The bigger difference is the commitment: one desk signs for a year, the other pays month to month.

Pick TextUs if

  • Your desk runs on Bullhorn or another ATS and wants texting inside it.
  • You send images, use WhatsApp, or want a native app and a Chrome extension.
  • You want a named success manager, a short code or RCS on an enterprise plan.

Pick Textually if

  • You won’t sign a 12-month agreement for texting.
  • Candidates reply a lot and you don’t want replies on the bill.
  • You recruit in Canada as well as the US.
  • You bring candidates in by CSV, Google Sheets, HubSpot or the API.
Get Access

How to switch from TextUs

  1. Check your renewal date

    TextUs renews unless you object at least 30 days before the term ends. Put a reminder 45 days out.

  2. Start registration with us first

    Get access and we file your number registration. It takes 1 to 3 weeks, so your numbers are live before the old term ends.

  3. Export candidates, consent and opt-outs

    Take your contacts with the consent source and date, and your opt-out list, so nobody who said stop gets a text.

  4. Build the sequence and launch

    Import by CSV or Sheets, write the interview reminder and the no-reply nudge, and launch.

Questions to ask any texting provider

  • Do replies count toward my messages?
  • What happens to my price at renewal?
  • Can I leave mid-term?
  • Can I text candidates in Canada?

Questions.

How much does TextUs cost?

TextUs Pro is $299 a month with 5,000 messages and 5 phone numbers; extra numbers are $49 a month and Enterprise is custom, on textus.com/pricing, checked October 18, 2026.

Does TextUs have a contract?

Yes. Their pricing page says all agreements begin with a 12-month term, and their terms say it renews unless either side objects at least 30 days before the end.

Does TextUs charge for incoming texts?

Their subscription terms count each SMS message both sent and received toward usage. Textually counts only the texts you send.

Does TextUs work with Bullhorn?

Yes. Bullhorn’s texting product is powered by TextUs. Textually has no Bullhorn integration today.

Can TextUs text Canadian numbers?

Their FAQ says TextUs is currently available for U.S.-based messaging. Textually texts Canadian and US mobiles and verifies toll-free numbers for Canada.

What is a good TextUs alternative for a small recruiting team?

If the team wants monthly billing, free replies and Canadian candidates, Textually fits. If it needs texting inside Bullhorn, Bullhorn Messaging (TextUs) remains the closer fit.

Sources

Read on October 18, 2026. Product names are their owners’ trademarks. Spotted something out of date? Write to hello@usetextually.com and we’ll check it.

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