A Salesmsg alternative for HubSpot teams tired of paying for replies and seats
Who each fits, what each costs, and how to switch.
On Salesmsg
- One seat, then $10 for each extra user
- Incoming texts use credits
- Monthly credits that don’t roll over
On Textually
- Every seat included
- Replies free
- Texts last 12 months
The short answer
Salesmsg suits HubSpot teams that want texting and calling inside HubSpot records, with a dialer and AI agents; plans start at $25 a month with one seat, and incoming texts use credits. Textually suits teams where several people answer texts and replies are frequent: seats are unlimited, replies are free, and we register your numbers.
Checked October 18, 2026. Facts about Salesmsg come from salesmessage.com; what its users say is quoted from public reviews. Sources are at the end of the page.
Why HubSpot teams look for a Salesmsg alternative
Most Salesmsg users praise the HubSpot integration. The same integration tops the complaints: teams still feel they’re using a separate tool inside HubSpot. Billing comes next, with credits used on failed texts and costs that climb with volume.
All 231 reviews on the HubSpot App Marketplace read, October 18, 2026, most from 2023 and 2024; praise counted by keyword, complaints by hand. Trustpilot and the App Store were read too. G2 and Capterra blocked direct reading.
In their users’ words
What they love
Hubspot integration is great
Its a great tool to our business to reach leads turn into customers
What frustrates them
I got charged $35 a total of 11 times on…
the integrations only go so far. You still feel like you’re using a different messaging service inside HubSpot.
Cost scales quickly as your sends grow.
Salesmsg and Textually, point by point
In the order Salesmsg’s users raise them. Each point says who comes out ahead.
HubSpot
Salesmsg aheadSalesmsgTexts from inside HubSpot contact and deal records, workflows and app cards.
TextuallyImports HubSpot contacts and writes every reply and opt-out back as a note. Texting happens in Textually.
A team that wants to text from the HubSpot record should stay with Salesmsg.
What counts toward your bill
Textually aheadSalesmsg“Each outgoing and incoming text counts as a message credit.”
TextuallyOnly the texts you send. Replies are free.
The more your leads reply, the more Salesmsg costs.
Seats
Textually aheadSalesmsg1 seat included; each extra is $10 a month.
TextuallyUnlimited on every package.
Bring the whole team into the inbox without adding to the bill.
Credits that expire
Textually aheadSalesmsg“unused subscription credits do not roll over.”
TextuallyBought texts last 12 months, oldest used first.
A quiet month doesn’t waste what you paid for.
10DLC registration
Textually aheadSalesmsgAn admin fills in the business profile; fees are passed through and non-refundable.
TextuallyWe file your 10DLC brand and campaign, and verify toll-free numbers for Canada. Carrier fees at cost.
Registration done for you, with the carriers’ requirements listed up front.
Support
Our promiseSalesmsgLive chat and a success manager for some accounts. Some reviewers report no phone line.
TextuallyA real person who knows your account replies within one business hour, 9 to 6 Eastern. 24/7 cover on request at no extra cost, confirmed before you sign up.
When a send fails, you know who answers and when.
Calling and AI
Salesmsg aheadSalesmsgPower dialer, call routing, recording, transcripts and AI agents for booking, calls and the inbox.
TextuallyBrowser calls from the texting number, voicemail in the thread, a suggested reply and thread summaries.
A team that calls all day gets more from Salesmsg.
Canada
EvenSalesmsgToll-free verified for US and Canadian texting.
TextuallyToll-free verified for Canada with no verification fee, STOP and ARRET, local sending hours.
Both text Canada.
A month on a four-person HubSpot team
Our assumptions, to show the sum: 4 people, 3,000 texts out and 2,000 in a month, 2 local numbers, no calls or pictures. Salesmsg’s Pro price is the annual-billed figure recorded by PricingSaaS; the credits in each plan aren’t on their pricing page. Carrier fees left out for both.
| Item | Salesmsg | Textually |
|---|---|---|
| Texts that count | 5,000 a month, because incoming texts use credits | 3,000 a month; replies free |
| Seats | 1 included, 3 more at $10: $30 | Every seat included |
| Monthly | Pro $277 + $30 seats + $5 extra number: $312 | $49 founding ($99 standard) + 2 numbers at $10: $69 ($119) |
| First year | About $3,744 | About $2,203 founding, $2,803 standard, with a 50,000-text bucket for $1,375 |
The gap comes from free replies and included seats. Run the sum with your own team size and reply volume.
Pick Salesmsg if
- You want to text and call from inside HubSpot records and workflows.
- Your team calls all day and wants a power dialer, recording or AI agents.
- You want to start today on a free trial.
- You text the UK or Australia as well.
Pick Textually if
- Several people answer texts and per-seat fees add up.
- Your leads reply a lot and you don’t want replies billed.
- You want bought texts to last 12 months.
- You want 10DLC registration done for you.
World-class customer support, right from the get-go.
When you need help, a real person who knows the product and your account answers. Our team has built and supported software at fast-growing startups. As we grow, 24/7 support is where we’re headed for every customer.
A real person replies within one business hour, 9 to 6 Eastern.
Round-the-clock cover on request at no extra cost, confirmed before you sign up.
Write to hello@usetextually.com.
How to switch from Salesmsg
Use up your credits
Salesmsg’s subscription credits don’t roll over, so time the switch to the end of a billing month.
Start registration with us first
Get access and we file your 10DLC registration. It takes 1 to 3 weeks, so your numbers are live before you cancel.
Connect HubSpot
Contacts come in from HubSpot, and every reply and opt-out lands on the contact as a note.
Bring your opt-outs and launch
Export your opt-out list so nobody who said stop gets a text, then launch the first sequence.
Questions to ask any texting provider
- Do replies use credits?
- Do credits roll over?
- What does each extra user cost?
- Who files my 10DLC registration?
Questions.
Other alternatives
How much does Salesmsg cost?
Salesmsg lists Basic at $25 a month and Pro at $277, with Enterprise on request; one seat and one number are included, with extra seats at $10 a month, on salesmessage.com/pricing, checked October 18, 2026.
Does Salesmsg charge for incoming texts?
Yes. Their help centre says each outgoing and incoming text counts as a message credit. Textually counts only the texts you send.
Do Salesmsg credits roll over?
Their help centre says unused subscription credits do not roll over; credits bought through Auto-Recharge do. Texts bought on Textually last 12 months.
Does Salesmsg work with HubSpot?
Yes, deeply: texting from HubSpot records and workflows. Textually imports HubSpot contacts and writes replies and opt-outs back as notes.
Does Salesmsg text Canada?
Yes, with a verified toll-free number. Textually also verifies toll-free numbers for Canada, with no verification fee.
What is a good Salesmsg alternative?
For a team where many people answer texts and replies are frequent, Textually fits. For a team that calls all day from inside HubSpot, Salesmsg stays the closer fit.
Sources
Read on October 18, 2026. Product names are their owners’ trademarks. Spotted something out of date? Write to hello@usetextually.com and we’ll check it.
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