A Textedly alternative for teams that follow up leads by text
Who each fits, what each costs, and how to switch.
On Textedly
- Renews at the same term length
- 10DLC registration is your job
- US only
On Textually
- Monthly, close any time
- Registration done for you
- Canada and the US
The short answer
Textedly suits a small US business sending marketing texts to keyword subscribers, with every feature on every plan from $29 a month. Textually fits teams that follow up leads and customers one to one in the US and Canada: sequences that stop on a reply, unlimited seats, monthly billing you can close any time, and registration done for you.
Checked October 18, 2026. Facts about Textedly come from textedly.com; what its users say is quoted from public reviews. Sources are at the end of the page.
Why teams look for a Textedly alternative
Textedly’s one-star reviews on Trustpilot are mostly about leaving: charges after cancelling, a narrow cancellation window and refunds refused. Older reviews praise its simple templates.
42 Trustpilot reviews read, October 18, 2026; the counts above are from the newest 20 one-star reviews. Only 3 five-star reviews were in the sample. Textedly’s Trustpilot score is 2.8 and G2 rates it 4.6, so the picture differs by site.
In their users’ words
What they love
Templates super simple to use
Juliana was very helpful on the phone with technical support
What frustrates them
they said I am not allowed to cancel except for a 14 days before my renewal date
They refused a refund within hours of purchase.
Textedly and Textually, point by point
In the order Textedly’s users raise them. Each point says who comes out ahead.
Billing and leaving
Textually aheadTextedlyTheir terms: no refunds, and plans renew for the same term length. Annual plans are offered.
TextuallyMonthly only. Close any time; the fee and numbers end at the end of the billing month. No platform fee until your first number is live.
You never pay for a year you didn’t mean to buy.
Support
Our promiseTextedly13 of the newest 20 one-star Trustpilot reviews say support was unhelpful or unreachable; older reviews praise phone help.
TextuallyA real person who knows your account replies within one business hour, 9 to 6 Eastern. 24/7 cover on request at no extra cost, confirmed before you sign up.
You know who answers, and when.
Registration
Textually aheadTextedlyTheir help centre: “it’s your responsibility to verify your own 10DLC phone number.”
TextuallyWe file your 10DLC brand and campaign and verify toll-free numbers for Canada. Carrier fees at cost.
The carriers’ requirements are listed before you start, and we file it.
Teammates
Textually aheadTextedlyUnlimited teammates at $10 each.
TextuallyUnlimited, included, with Owner, Admin, Member and Viewer roles.
Bring the office into the inbox without adding to the bill.
Follow-up automation
Textually aheadTextedlyTime-delayed drips started by a keyword.
TextuallyText, Wait and Condition steps. A reply ends that lead’s sequence, and texts go out in the lead’s local hours.
Nobody gets a third “just checking in” after they’ve answered.
Canada
Textually aheadTextedlyTheir terms limit use to people located within the United States.
TextuallyCanada and the US, with toll-free verification for Canada, STOP and ARRET.
Canadian customers can be texted from day one.
Marketing features
Textedly aheadTextedlyPicture messages, keywords, forms, AI voice agents, text-to-pay, review requests, mobile apps and a free trial.
TextuallyText messages only, built for one-to-one follow-up.
For blasts to a keyword list, Textedly does more.
Time to first text
Textedly aheadTextedlyTheir stated approval time is 24 to 48 hours.
Textually1 to 3 weeks, with a review call and registration done for you.
Textedly gets you sending sooner.
What a month costs, by team size
Our assumptions, to show the sum: one local number each, monthly billing, 10DLC campaign fees left out for both. Textedly prices from textedly.com/pricing, including its $8 monthly surcharge; Textually at the founding price.
| Team | Textedly | Textually |
|---|---|---|
| 1 person, 500 texts a month | $37 | About $79 |
| 5 people, 3,000 texts a month | $173 to $183, with teammates at $10 | About $149 |
| 10 people, 5,000 texts a month | $267 to $277, with teammates at $10 | About $204 |
For one person sending a few hundred texts, Textedly costs less. From about five people up, Textually costs less, and you can close it any month.
Pick Textedly if
- You send marketing texts to people who join by keyword.
- You need picture messages, forms, text-to-pay or an AI voice agent.
- You’re one person sending a few hundred texts a month.
- Your customers are all in the US.
Pick Textually if
- You want monthly billing you can close any month.
- You want registration filed for you.
- You follow up leads and need texts that stop on a reply.
- You have customers in Canada.
World-class customer support, right from the get-go.
When you need help, a real person who knows the product and your account answers. Our team has built and supported software at fast-growing startups. As we grow, 24/7 support is where we’re headed for every customer.
A real person replies within one business hour, 9 to 6 Eastern.
Round-the-clock cover on request at no extra cost, confirmed before you sign up.
Write to hello@usetextually.com.
How to switch from Textedly
Read your renewal terms
Textedly plans renew for the same term length. Check your renewal date and any cancellation window on your account.
Start registration with us first
Get access and we file your registration. It takes 1 to 3 weeks, and there’s no platform fee until your first number is live.
Export contacts and opt-outs
Take your contacts with their consent details and your opt-out list, so nobody who said stop gets a text.
Build the follow-up and launch
Import by CSV or Sheets, write the sequence, and answer every reply from one inbox.
Questions to ask any texting provider
- Can I cancel any month?
- Do you refund anything if I leave?
- Who files my 10DLC registration?
- Can I text Canadian customers?
Questions.
Other alternatives
How much does Textedly cost?
Textedly’s Basic plan is $29 a month for 500 messages, plus an $8 monthly telecom surcharge; teammates are $10 each, on textedly.com/pricing, checked October 18, 2026.
How do I cancel Textedly?
Textedly’s terms say plans renew for the same term length and fees are not refunded. Check the renewal date and cancellation steps in your account before it renews.
Does Textedly give refunds?
Their terms of service say fees are not refunded. Textually doesn’t refund fees or bought texts either, and bills monthly so you can close any month.
Does Textedly work in Canada?
Their terms limit use to people located within the United States. Textually texts Canadian and US mobiles.
Who registers my 10DLC number on Textedly?
Their help centre says it’s the customer’s responsibility. Textually files the registration for you.
What is a good Textedly alternative?
For keyword marketing to a list, similar tools such as SimpleTexting. For one-to-one lead follow-up with monthly billing, Textually.
Sources
Read on October 18, 2026. Product names are their owners’ trademarks. Spotted something out of date? Write to hello@usetextually.com and we’ll check it.
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