A TextFlow alternative for Canadian teams whose leads text back
Who each fits, what each costs, and how to switch.
On TextFlow
- Replies count toward your messages
- Unused messages reset every month
- Each follow-up is a separate campaign
On Textually
- Replies free
- Texts last 12 months
- Sequences stop on a reply
The short answer
TextFlow by TELAIR suits Canadian businesses sending CASL-compliant campaigns and reminders from their own business number, with picture messages, signup forms and data it says stays in Canada. Textually suits teams that follow up leads one to one in Canada and the US: sequences that stop on a reply, free replies and unlimited seats.
Checked October 18, 2026. Facts about TextFlow come from telair.net. Sources are at the end of the page.
Why Canadian teams look at a TextFlow alternative
TextFlow launched in November 2025. What a follow-up team runs into is on its own pages: replies count toward the monthly messages, unused messages reset each billing cycle, and a drip is built as separate campaigns scheduled days apart.
On October 18, 2026 we found no user reviews of TextFlow on Trustpilot, G2, Capterra, the app stores or Reddit, so this page compares what TELAIR publishes: its pricing, terms and docs.
TextFlow and Textually, point by point
In the order TextFlow’s own pages raise them. Each point says who comes out ahead.
CASL and opt-outs
EvenTextFlowSTOP, ARRET and other opt-out words handled; an opt-out line on campaigns; quiet hours of 9 a.m. to 9 p.m.
TextuallyA consent record checked before every text; STOP and ARRET handled; the opt-out line added until the lead replies; sending hours in the lead’s local time.
Both follow the Canadian rules.
Canadian data
TextFlow aheadTextFlowTELAIR says your data stays in Canada.
TextuallyNo data residency promise.
If your data must stay in Canada, TextFlow says it does.
Follow-up
Textually aheadTextFlowTheir docs build a drip as separate campaigns scheduled 3 and 7 days apart. Scheduling starts on Pro.
TextuallyText, Wait and Condition steps in one sequence. A reply ends that lead’s sequence.
Nobody gets the day 7 text after answering on day 2.
What counts as a message
Textually aheadTextFlowTheir FAQ: inbound messages “still count toward your monthly message usage”.
TextuallyOnly the texts you send. Replies are free.
A busy conversation doesn’t use up your plan.
Unused messages
Textually aheadTextFlowTheir FAQ: “unused messages do not rollover”.
TextuallyBought texts last 12 months.
A quiet month doesn’t waste what you paid for.
Seats
Textually aheadTextFlow3 users on Core, 10 on Pro, 50 on Ultra.
TextuallyUnlimited, with Owner, Admin, Member and Viewer roles.
The fourth person on the team costs nothing.
CRM
Textually aheadTextFlowAn API on higher plans.
TextuallyHubSpot, Salesforce, Pipedrive, GoHighLevel, Follow Up Boss, Zoho CRM, Close and Google Sheets, plus an API and webhooks.
Leads arrive from the CRM you already use, and replies go back as notes.
Your number
TextFlow aheadTextFlowCan add texting to your existing business number while voice stays with your carrier.
TextuallyNew numbers: local for the US, verified toll-free for Canada.
To text from your main line, TextFlow does it.
Marketing tools
TextFlow aheadTextFlowPicture messages, signup forms, AI copy and keyword auto-responders.
TextuallyText messages only, built for one-to-one follow-up.
For promotions to a list, TextFlow does more.
Leaving
Textually aheadTextFlowTELAIR’s terms: 30 days’ notice from a signed cancellation form; email doesn’t count as notice.
TextuallyMonthly only. Close any time; the fee and numbers end at the end of the billing month.
A simpler way out.
Support
Our promiseTextFlowPhone support on business hours, per telair.net.
TextuallyA real person who knows your account replies within one business hour, 9 to 6 Eastern. 24/7 cover on request at no extra cost, confirmed before you sign up.
You know who answers, and when.
What you pay for
TextFlow plans from telair.net/products/textflow, checked October 18, 2026; TELAIR lists them in Canadian dollars, with 20% off on yearly billing. Textually from usetextually.com/pricing.
| What | TextFlow | Textually |
|---|---|---|
| Plans | Core $67, Pro $269, Ultra $799 a month | A platform fee of $49 a month at the founding price ($99 standard), plus numbers and texts |
| Messages | 2,500, 15,000 or 50,000 a month by plan, then 1.8¢ to 3.1¢ each | Bought up front, from 1,000; 5¢ down to 2.5¢ a text |
| Replies from leads | Count toward your monthly messages | Free |
| Unused messages | Reset at the start of each billing cycle | Last 12 months from the day bought |
| Users | 3 on Core, 10 on Pro, 50 on Ultra | Unlimited |
| Numbers | 1 on Core, 3 on Pro, 10 on Ultra | $10 a month local, $12 toll-free |
For a team of up to three sending a few thousand texts, TextFlow’s Core plan costs less. Where more people answer texts or leads reply a lot, Textually’s free replies and unlimited seats count for more.
Pick TextFlow if
- You send promotions and reminders to a Canadian list from your main business number.
- Your data must stay in Canada.
- You need picture messages, signup forms or AI-written campaigns.
- You’re a team of one to three on a small budget.
Pick Textually if
- Your team follows up leads one to one and wants texts that stop on a reply.
- Four or more people answer texts.
- Your leads reply a lot and you don’t want replies on the bill.
- Your leads come from HubSpot, Salesforce, Pipedrive, GoHighLevel, Follow Up Boss, Zoho CRM or Close.
World-class customer support, right from the get-go.
When you need help, a real person who knows the product and your account answers. Our team has built and supported software at fast-growing startups. As we grow, 24/7 support is where we’re headed for every customer.
A real person replies within one business hour, 9 to 6 Eastern.
Round-the-clock cover on request at no extra cost, confirmed before you sign up.
Write to hello@usetextually.com.
How to switch from TextFlow
Start registration with us first
Get access and we file your registration. It takes 1 to 3 weeks, and there’s no platform fee until your first number is live.
Export contacts, consent and opt-outs
Take each contact’s consent type and date and your opt-out list, so nobody who said stop gets a text.
Rebuild your drip as one sequence
The separate campaigns become Text, Wait and Condition steps, and a reply ends the sequence for that lead.
Cancel through their form
TELAIR’s notice runs 30 days from the day you submit its cancellation form, and email doesn’t count. Submit it once your numbers with us are live.
Questions to ask any texting provider
- Do replies count toward my messages?
- Do unused messages roll over?
- How many users does my plan include?
- Does a reply stop the follow-ups?
- How do I cancel, and does email count?
Questions.
Other alternatives
Who makes TextFlow SMS?
TextFlow is made by TELAIR, a Canadian phone and VoIP provider, and launched in November 2025. It is a different product from textflow.me, a developer SMS API, and from the TextFlow plugins for video editing.
How much does TextFlow cost?
Core is $67 a month for 2,500 messages and 3 users, Pro $269 for 15,000 and 10 users, and Ultra $799 for 50,000 and 50 users, in Canadian dollars with 20% off yearly billing, on telair.net/products/textflow, checked October 18, 2026.
Does TextFlow charge for incoming texts?
Their FAQ says inbound messages count toward your monthly message usage. Textually counts only the texts you send; replies are free.
Do TextFlow messages roll over?
No. Their FAQ says the monthly allocation resets at the start of each billing cycle. Texts bought on Textually last 12 months.
Does TextFlow have drip campaigns?
Their docs build a drip as separate campaigns scheduled days apart. A Textually sequence uses Text, Wait and Condition steps, and a reply ends it for that lead.
How do I cancel TextFlow?
TELAIR’s terms require its cancellation form with a digital signature. Notice runs 30 days from submission, and email doesn’t start the notice period.
What is a good TextFlow alternative?
For one-to-one lead follow-up with a team in Canada and the US, Textually. For promotions from your own number with data kept in Canada, TextFlow remains the closer fit.
Sources
Read on October 18, 2026. Product names are their owners’ trademarks. Spotted something out of date? Write to hello@usetextually.com and we’ll check it.
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